Patients often want more than just compensation: they want answers, and the opportunity to express their dissatisfaction face to face with the doctor concerned.
The doctor often wants to be able to explain what happened without fear of predjudicing his posisiton legally, or his reputation.
Mediation can help:
- It provides a neutral forum for all parties to talk, giving people the chance to understand each others' point of view
- Unlike court, mediation is completely confidential.
- It empowers you to find a resolution acceptable to all parties
- It provides a fast, low cost, valuable result